Online Work Order

 
 
To better serve our staff, we are making available an “Online Work Order” process called a “Support Ticket”. You can request work from the following departments:

- HBHS Maintenance Department
- HBHS Network Technician
- HBHS Media Services

Here are some general rules for online work orders:

1) ONE job only per work order submitted.

2) Event set-ups must be submitted at lease two weeks prior to the event.

3) Drawings for event set-up and area layout must be hand delivered.

4) Any Support Ticket project requiring the use of purchased materials or other products of sizeable cost must include a department account code, and the name of the department coordinator approving the use of funds.

Each department receiving your Support Ticket will be responsible for prioritizing their current tickets, and will manage their work flow accordingly.

Projects requiring District Maintenance, ETS, or private contractor involvement will be forwarded to the appropriate group by our site staff.

To submit a "Support Ticket", click on the link below, and select "New Ticket":

HBHS Support Ticket
To track the progress of any support tickets you have submitted, click on the above link, and select "Open Tickets".  Select the "View" tab under the "Action" menu item.

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